Work with us 

We work hard to make places better for people. Play is seriously our jam, and we have a strong track record of delivering over 200 public projects that have our values at their heart. We create the conditions for engaging, fun encounters that connect people to place, and to each other, for a better future. 

There are, these days, a lot of people interested in the area of placemaking. A vitally important part of what it needs to be, in order to be truly effective, is to know the why. Gap Filler have been a compass point for me since I started in this work – reminding me of the importance of humour, generosity, deep thinking and courage. Their ability to straddle strategic thinking and effective on-the-ground outputs, and everything in between, make them a unique and vital leader in this, ever expanding, field of trying to make places better for people.

Frith Walker

Head of Placemaking, Eke Panuku Development Auckland

Who we work with

We’ve worked alongside landscape architects on the design of streetscapes, civic spaces and masterplans; developed and maintained major placemaking programmes; supported internal placemaking teams; delivered keynote speeches and conference sessions; worked with housing developers, Councils, arts and community organisations, Government agencies and more.

What we do

There’s no one-size-fits-all for placemaking. We work with each partner in a way that best suits their needs – listening to the community to make unique, place-specific strategies, events or installations that create vital and thriving places

Public bench blowing bubbles
Placemaking strategy and programme design

Our work includes the strategic development of innovative placemaking approaches and activation of public spaces. We work with you to understand your place and the people in it, and can propose a range of scaleable options to meet a clearly articulated set of objectives.

Place activation and management

Placemaking is about working with communities to create awesome public spaces, where people feel an ongoing sense of community pride and are connected to place and to each other. We bring spaces to life!

Installation and event design and delivery

We’ve taken more than 150 diverse projects from concept to completion on a wide range of budgets. We can work with you to make your aspirations for your place and space a reality.

Tactical urbanism and urban prototyping

With a long history of short term, low-cost experimentation that’s responsive to the needs of local communities, we aim to make the act of reimagining our world for the better playful, tangible and infectious. We can test a variety of temporary place-based scenarios so that you can take an evidence-based approach to urban planning and design.

Placemaking for creative community engagement

Over the course of many years in placemaking, we’ve developed a range of playful ways for engaging with communities on a wide range of projects. Depending on the context, purpose and scale of your project, we use the IAP2 framework to work with you and identify suitable engagement methods to reach your target audience.

Whether it’s developing a play strategy, designing a play space, opening up a conversation about climate change, community asset mapping or a pre-prime engagement about micro-mobility, our point of difference is our experience in creative methodologies that cut through. Our goal is to harness imagination, using play and creative ways of understanding to bring people together to build serious solutions.

Monitoring and evaluation

Monitoring and evaluation is a key part of closing the loop, and we make sure that you’ve got robust data and meaningful recommendations for the road ahead.

Keynotes, workshops and mentorship

We love to share what we’ve learned over the past twelve plus years working in placemaking, and can develop a format customised to your needs!

Placemaking & engagement tools

Over many years in placemaking, we’ve developed a range of tools and playful ways for engaging with communities. Get in touch for a chat about any of the following tools and how they might be used for your organisation, either to implement on your own, or with support from us.

Activation Index

We developed the Activation Index as a strategic tool to analyse place activation across four key criteria: use of space; type of experience; impact; and audience to help build place-appropriate activation strategies. We can provide this tool for you to use, support you with implementation, or take the lead in analysis, goal setting, planning and strategy development depending on your needs. Get in touch to find out more.

Play Personalities

The Play Personalities Quiz was developed from a set of eight play archetypes to get people of all ages thinking about what play is and how they play. We developed an event around the quiz for ChristchurchNZ identified people’s play personality, gave them each their resulting play card with more information, and then matched them to fun activities that we designed for the event, as well as wider opportunities around Ōtautahi, Christchurch. This is a great engagement tool for urban planning, developing a play strategy or promoting local tourism. Get in touch to find out how we can customise it for your community.

Community Asset Mapping

An approach to community-led development that encourages people to identify their strengths and assets through a process of collective ‘mapping’. This is a communal approach to uncovering the resources and gifts that already exist in a local community, to facilitate locally driven solutions to community needs. For one project we developed a community asset mapping tool in the form of a custom NZ Bird Personality Quiz which was used alongside a series of neighbourhood get togethers to help strengthen connection within specific central city neighbourhoods, facilitate community initiatives and reach people who might not traditionally engage in Council processes.

Model Building

Based on the Place It! method developed by James Rojas and James Kamp, we use playful model-building exercises to foster a sense of collective values, and effectively build community members’ voices into the process of engagement for design. The PlaceIt! Model is a simple hands-on approach that centres people in the design process, activating parts of the brain that are more open to emotion, allowing creative ideas to flow. Everyone can participate without the need for previous design experience; community members who might otherwise be left out of more traditional engagement methods are welcomed and participants are empowered to see themselves as local experts at creating meaningful spaces.

The model building workshops can run alongside and complement the Sensory Walk.

The positive and productive results of this process reveal that when creative community engagement is integrated into the planning process and not simply a perfunctory step to get out of the way, the results can be infinitely more productive. Not only do you avoid the conflicts and negativity that often arise in a town-hall-style community meeting, but you also end up with a broader cross-section of folks participating, most or all of whom contribute creative and meaningful ideas toward a productive outcome.

The American Planning Association, California Chapter – Northern Section

Sensory walks

The Sensory Walk complements the Place It! model-building exercises, it is a guided audio experience that helps participants to tune into the world around them and use their senses to see things in a different way. Through the sensory walk participants are able to provide real-time feedback on how they use public spaces and what they value most. This feedback can be used to inform urban designs and changes to streetscapes. The guided audio experience can be facilitated for groups of people or stand alone as an experience for individuals to participate in. 

Moodshift

A fun, fresh and customisable event or event series to improve wellbeing based on the Mental Health Foundation’s evidence-based Five Ways to Wellbeing. Evidence shows that building five simple actions into our day-to-day lives can boost wellbeing an support a flourishing community where people are happy, healthy, capable and engaged.

 We’ve undertaken Moodshift events in Ōtautahi Christchurch with the Christchurch City Council and All Right? that aimed to encourage inner-city workers pause and participate in a fun activity to boost their mental health. We adapted the concept for the Australian Capital Territory (ACT) Play Symposium: Canberra as the Laboratory of the Possible running a public Moodshift event on each day of the symposium.

We can work with you to develop and deliver a customised Moodshift event/series, or support you with materials and expertise to deliver it yourself.

Dance-O-Mat

Our famous coin-operated washing machine powers four speakers and lights surrounding a custom sprung dance floor to play the music of your choice right from your phone. It’s an instant dance party!

We’ve created a complete How-To manual with detailed information about how to build a Dance-O-Mat and tackle the community side of the build – how to engage people, involve volunteers, choose a good site and layout, address council regulations and so on. Our 100-page manual comes complete with design documentation and materials list. Sales from the Dance-O-Mat manual support Gap Filler’s community projects.

The cost of purchasing a one-off license including use of all branding and copy of the complete design manual is $1,000 NZD. Get in touch with Ryan to enquire further at ryan@gapfiller.org.nz